Our Team

Tina Kramer, Administrator
Tina Kramer, Administrator. Hallmark Senior Living, Holland, MichiganBio coming soon.  

Michelle Fiorelli, RN Director of Nursing
Bio coming soon. 

Linda H. Moreland, Business Office Manager
Linda Moreland: Hallmark Senior Living Holland, MII have worked in Sub Acute Rehabilitation and LTC facilities since 2008. Myself and my husband, Joe, relocated to Holland, Michigan 24 years ago from the Pittsburgh, Pennsylvania area. We are the parents of one son who resides in Grand Rapids, MI. Prior to 2008 I worked in various areas of business management in healthcare. I recently joined the Hallmark team and looks forward to providing excellent customer services. When I am not working , I enjoy family time, movies, reading, shopping and my Pittsburgh sport teams!

Tori Malus, Admissions/Marketing Director
Tori Malus: Hallmark Senior Living Holland, MIHello! My name is Tori Malus. I have worked in various roles at the facility for nine months now. I am happy to say I am now the Marketing Director for the facility. I love getting out into our community and connecting the city of Holland with our residents and staff. I have found a family within Hallmark Living Holland’s Staff and Residents, and I am proud to market the facility every day! Please contact me and let me know if there is anything I can do to make your stay at Hallmark Holland more enjoyable.

Jessica Swindell, Scheduler and Guest Services
Jessica Swindell: Hallmark Senior Rehabilitation Holland, MIHello there! I’m Jessica Swindell, the scheduler coordinator for Hallmark Living. I’ve been in long-term care as a CNA for 3+ years. I have two little ones under three at home. If I’m not working, I’m having a blast with my family!!

Nancy Burkitt LSW, Social Services Director
Nanci Burkitt, Hallmark Senior Living Holland, MIHi, my name is Nancy Burkitt and I am the Social Services Director at Hallmark Holland. I have a B.A. in child psychology from Eureka College in IL. I grew up in southern IL and moved to Michigan in 1990. My greatest accomplishment is raising my daughter who is now a professor in PA. I only joined the Hallmark team in late December 2018, but have worked as the Social Services Director with HCR from 1990 to 2005. It feels like coming home. My goal is to insure that all of our residents and their families feel safe and cared for, mentally, emotionally and socially and physically. I also am the discharge planner for residents here for short-term rehab.

Cynthia Carreño, HR/Resident Funds
Cynthia Carreno: Hallmark Senior Living, Holland, MIMy name is Cynthia Carreño and I am the Human Resource director, Accounts Payable and Resident Trust Fund Manager. I have been employed at Hallmark Living Holland since March 2017. I love the people I work with and I get great satisfaction in being in a role I can provide help for the employees and the residents. Outside of work, I enjoy listening to music, watching movies and spending time with my daughter, my husband and our little dog, Chiquita.

Teresa Alfaro, Director of Rehabilitation
Teresa Alfaro: Hallmark Senior Living, Holland, MIHello! I am Teresa Alfaro and for the last two years I have been the Director of Rehab at Hallmark Holland. I was born and raised in Holland, MI where I reside with my three children. I graduated from Baker College of Muskegon and have been a Physical Therapist Assistant (PTA) for 17 years with experience primarily in the sub acute rehabilitation setting

Jasmine Bridges, Activities Director
Jasmine Bridges: Hallmark Senior Living Holland, MIMy name is Jasmine Bridges. I am the Activities Director here at Hallmark Living Holland. I have worked in health care for the past 9 years. I love coordinating and participating in activities with the residents. I always take the advice of the residents about things that they like to do. I try to ensure that everyone is included in some sort of activity on a daily basis, even if they just want to sit and chat.

Tracy Bocks, Environmental Services/ Medical Records Director
Tracy BocksHello, I am Tracy Bocks and I am the Environmental Services Director and have been with Hallmark Living since 2016. I have lived in the Holland/Zeeland area my whole life and have been a housekeeper for 20 years. My experience includes private homes, rental cottages, hotels, assisted living, and I have worked in long term care for eight years. I am married with four children and when I am not at work, I enjoy spending time gardening, biking and traveling around Michigan enjoying the beaches and small towns with my family.

Rob Ledford, Maintenance Director
Rob Ledford: Hallmark Senior Living, Holland, MIHello! My name is Rob Ledford and I am the Director of Maintenance for Hallmark Living Holland. I have been in long-term care for 25 years with a strong background in all aspects of maintenance including computer networking. I was raised in Grand Rapids but was born in a small town in the foothills of the Great Smokey Mountains in Tennessee. I have worked for nursing care facilities in Florida and different areas of Michigan.

Hallmark Living Holland

493 W 32nd Street
Holland, MI 49423
Tel: (616) 396-1438